“Help us to stay online by your kind donation.
Every penny will help.”
Letter Of Commendation
[Mr/Mrs/Ms/Dr] [First Name] [Last Name]
[City] [State] [Zip]
Dear [Mr/Mrs/Ms/Dr] [Last Name]:
Several of your associates in the shipping department have informed me of the incident that occurred last Friday with a representative of [Company].
They have all agreed that this driver used some extremely abusive language towards you and that his actions were unjustifiably offensive. They also allagreed that you remained a gentleman throughout the entire episode, attempting to solve the problem.
I compliment you on your self-control, and in handling the situation in such an exemplary manner. I have placed a call to the owner of [Company] and fully anticipate your receiving an apology from them.
[Your Telephone Number]