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Notice Of Discontinued Brand & Model Of Goods
Mr/Mrs/Ms/Dr [First Name] [Last Name]
Dear Mr/Mrs/Ms/Dr [Last Name]:
The reason that you have been unable to locate our (product and model number), is because this brand/model has been discontinued.
We replaced it with (New model No:), which offers the same fine quality that our customers have come to expect, but is (describe the best selling point)
I am enclosing a list of the stores in your area where our products can be purchased, and would like to thank you for choosing our product.