DIY Legal Forms

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Apology In Account

Dear [Name]:

Thank you for your recent inquiry regarding your account number [Number]. We were able to successfully track down the error and have credited your account accordingly. Documentation of this transaction has also been sent to our credit reporting company.

As of this date, your account balance is $------.

Thank you for bringing this error to our attention.

You are a valued customer and we apologize for any inconvenience this mix-up may have caused. If we may be of further assistance in the future, please contact this office at your convenience.