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Request Credit To Be Applied To Account
I received your letter of the ___________ day of ___________ 20 __, in which you state that your records indicate my present balance owing is $------.
As of the ___________ day of ___________ 20 __ I did, in fact, have an outstanding balance of $------ on (date), I mailed a check to the store in the amount of $------.
When this payment failed to appear as a credit on my (date) bill, I telephoned the credit office and spoke with a young woman who, after locating a record of the payment, assured me that the credit would appear on the (date) bill.
I am enclosing a photo copy of my cashed check dated (date). I shall appreciate your prompt efforts in correcting this error in my account as soon as possible.
Thank you for your early attention to this matter.
[Your Phone Number]