DIY Legal Forms

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No Record Of Return

Date:

To:

Dear _________:

In reference to your letter of (date), we have no record of having received the merchandise you returned.

In order to issue you a refund for the $------, we request that you provide us with the following information:

1. Date you returned the merchandise

2. Form of shipment (U.S Mail Registered, Certified Mail, Padded Jiffy Bag, etc.)

3. Copies of any correspondence to us in regard to returning merchandise

Your cooperation in this matter will enable us to trace the parcel.

Thank you for your help. Please send your correspondence marked to my attention.

Sincerely,

[Your Name]

[Your Title]

[Your Phone Number]