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Error In Shipment Of Goods
This is to acknowledge the receipt of the above referenced order and to inform you that there is an error in the shipment.
The goods we ordered are _______________ (items), while the goods we received are (describe).
Upon receiving your instructions for the return of goods, we will send same to you.
I'd like to receive the correct merchandise as quickly as possible and will appreciate your expeditious handling of this matter.
[Your Phone Number]