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Error In Shipment Of Goods
This is to acknowledge the receipt of the above referenced order and to inform you that there is an error in the shipment.
The goods we ordered are _______________ (specify type of goods) while the goods we received are ____________________ (specify wrong type of goods).
Upon receiving your instructions for the return of goods we will send same to you.
I would like to receive the correct merchandise as quickly as possible and will appreciate your expeditious handling of this matter.